Why does a simple chatbot leave some folks in awe while others shrug it off as “just a computer”? When it comes to boomers encountering AI for the first time, there’s a mix of surprise, curiosity—and sometimes even skepticism. These moments aren’t just funny or touching; they shine a light on how every generation experiences technology differently.

What Happens When Boomers Encounter AI?

Artificial intelligence isn’t exactly new. But for many people who grew up with rotary phones and handwritten letters, seeing a computer hold a conversation or generate artwork can feel like something out of science fiction. When boomers encounter AI—whether it’s asking Alexa about the weather or testing out ChatGPT—their reactions run the gamut from amazement to confusion.

Some common responses include:

• “Wow! How does it know that?”
• “Is someone actually typing back there?”
• “I don’t trust it—it sounds too real.”
• “That’s clever…but why does anyone need this?”
• “Is this safe to use?”

It’s not just about being impressed or wary. For many older adults, these first encounters spark big questions about privacy, usefulness, and trust. According to a recent Pew Research Center report, only around half of Americans aged 65+ feel confident using new technologies without help. So it’s no surprise that meeting an “intelligent” machine can be both exciting and intimidating.

The Generational Tech Gap Is Real—but Not Unbridgeable

There’s often talk of a “digital divide” between younger and older generations. But is it really that wide? While Gen Z might have grown up swiping on tablets before they could write their own names, boomers have decades of adapting under their belts—from typewriters to smartphones.

Still, artificial intelligence represents a leap. Unlike previous innovations that were mostly tools (think calculators or word processors), today’s AIs interact like humans do—answering questions, making recommendations, even cracking jokes. That’s new territory for folks who remember when computers filled entire rooms!

Bridging this gap isn’t just about teaching someone which buttons to press. It involves building digital confidence and showing how these technologies can actually improve daily life—whether it’s voice assistants helping with reminders or smart home devices keeping things secure.

Common Concerns Boomers Have About Artificial Intelligence

It’s easy to assume that older adults are “afraid” of new tech. But that isn’t quite right. The main concerns usually boil down to three themes:

• Privacy: Who can see my information? Is my data safe?
• Control: What if the machine makes a mistake?
• Usefulness: Does this actually make life easier—or just more complicated?

For example, some worry that “smart” devices might record conversations or share personal details without consent—a concern that’s not unfounded given recent discussions around data privacy (Consumer Reports explores this here). Others simply feel overwhelmed by too many features or confusing interfaces.

An Anecdote: When Curiosity Meets Caution

Picture this: A boomer named Linda decides to try an online chatbot for help with her travel plans. She types in her destination and is amazed when the bot suggests flight options in seconds. “How did you know I love window seats?” she asks—half-jokingly suspicious but clearly impressed. Linda ends up booking her trip with help from the AI but still double-checks everything manually afterward “just in case.”

Linda’s story captures a common pattern—curiosity mixed with carefulness. For many older adults, embracing AI isn’t about being dazzled by technology; it’s about making sure it fits into their lives safely and sensibly.

How Can We Make AI More Welcoming for Boomers?

If you’re hoping to help parents or grandparents get comfortable with artificial intelligence, here are a few tips:

• Start simple: Begin with easy-to-use apps like voice assistants.
• Focus on benefits: Show how tasks can be faster or more convenient.
• Tackle concerns head-on: Talk openly about privacy and safety settings.
• Pace matters: Let them explore at their own speed—no pressure!

Tech companies are starting to notice this need too. Some are designing more intuitive interfaces and adding clear privacy controls (see how designers are adapting in The New York Times). As more people see practical value in AI—from medication reminders to emergency alerts—the path from skepticism to acceptance gets smoother.

The Bottom Line: Curiosity Is Ageless

Whether you’re amazed by an app that finishes your sentences or you’d rather stick with pen and paper, one thing is clear—curiosity doesn’t fade with age. Boomers encountering AI for the first time remind us that everyone deserves support as they meet new technology head-on.

What was your family’s reaction when they tried out artificial intelligence? Did surprise win out over skepticism? Share your stories below!